Overview
Integrations are one of Dreamtsoft's strengths. Not only does Dreamtsoft ship with a complete inbound and outbound REST API built into every aspect of the platform, but we're also in the process of building a library of prebuilt integration bundles that make integrating with conventional technologies simpler.
Custom integrations
REST API
REST-integrations have become the industry standard for most modern applications, and this combined with Dreamtsoft's extensive REST capabilities allows just about any application to be fully integrated with rapidly. Full documentation of our REST API can be found Dreamtsoft REST API documentation
Prebuilt integrations
The following list of integrations are all the direct result of implementations done with our customers and published for the use of everybody
Jira
The Jira integration communicates bi-directionally with the popular Jira platform, allowing synchronous viewing of Jira tickets, as well as the bi-directional transfer of data.
Twilio
Twilioprovides communication APIs for SMS, Voice, Video, and Authentication, and is the industry standard if you want to extend your application's communication capabilities beyond email.
GetResponse
GetResponse is "Marketing Software for Small Businesses", and has been integrated into Dreamtsoft's CRM bundle.
DWOLLA
The DWOLLA integration allows for inbound and outbound payments to be made through the popular DWOLLA payment platform. This can be used to enable payment processing in your Dreamtsoft applications.
LDAP
LDAP is commonly used for authentication and communication with identity providers like Active Directory, and OpenLDAP. Dreamtsoft has built-in support for inbound and outbound LDAP communication.
SSO
Dreamtsoft provides built-in support for both SAML 2.0 and OATH 2.0 integrations with your identity provider.
EDI
EDI or "Electronic data exchange" is a set of technical standards to facilitate parties transacting such instruments without having to make special arrangements. Implementing EDI within modern applications proves to be incredibly difficult as the standard can be challenging and complex to interpret. Dreamtsoft's EDI bundle provides the mechanisms to receive, read, interpret, write, and transmit EDI files of any format. A list of the EDI document types and their subsequent codes can be found X12 EDI transaction reference PDF.
Beta integrations
The following integrations are being tested, and may be in various states of readiness. Please contact your Dreamtsoft contact(s) for more information
Slack
Dreamtsof's Slack integration allows incidents, change requests, demand, or any other records to be quickly created in Dreamtsoft using your Slack application. With a simple "/incident" command, Slack will send your text to Dreamtsoft, and incident will be created in your name, and a summary/link to the incident will be returned.
Outreach.io
Dreamtsotf's Outreach.io integration synchronizes updates on the account and contact records between Dreamtsoft and Outreach.io
